DevCast Tutorial 13 | Integrating with Genesys Cloud
Автор: Genesys Community
Загружено: 2020-12-07
Просмотров: 5990
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Integration. It's not the most fun part of software development, but it is one of the more critical things you need to think about as you are looking at purchasing a cloud-based product. The success or failure of your cloud acquisition is going to be tied to how successful you are in integrating your new cloud platform into your overall business processes/workflows and the IT ecosystem of your organization. You need to understand that there are different styles of integrations and every cloud provider will give you different technologies to use with these styles. This talk will walk through the different styles of integration (behavioral, data and presentation) one who will encounter when integrating with Genesys Cloud and the correspond Genesys Cloud technologies that are appropriate for each style.
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