Journey Management | Genesys Cloud Q&A Show
Автор: Genesys Community
Загружено: 2025-05-28
Просмотров: 858
Описание:
Today, host Matt Lawson sits down with experts Ian Felder and Charles Quincy to go into in-depth details about our native Journey Management solution. Expect detailed demos, answers to community questions regarding the topic, and even pricing to be covered in this episode of the Genesys Cloud Q&A Show.
Chapters:
0:00 - 2:14: Intro
2:15 - 13:39: Journey Management Overview
13:40 - 23:24: Journey Management Demo
23:25 - 31:11: Genesys Community Questions about Journey Management
31:12 - 45:28: Future Roadmap
45:29 - 46:13: Outro
Resources:
Community Questions:
https://community.genesys.com/discuss...
Journey Management Site:
https://www.genesys.com/capabilities/...
Journey Management Overview:
https://help.mypurecloud.com/articles...
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