DevCast Tutorial #7 | How to Get Real-Time and Historical Data with the Analytics API
Автор: Genesys Community
Загружено: 2020-03-31
Просмотров: 21287
Описание:
The Genesys Cloud Analytics (PureCloud) API is an atlas of time-series data spanning both real-time and historic periods. Maisey Harris teaches you how to use this API to get agent activity data, queue statistics, and more.
DevCasts are originally recorded live and include the original Q&A session.
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