Call Center Agent for Panasonic PBX - MS Dynamics CRM
Автор: Nicu ZECHERU
Загружено: 2014-03-27
Просмотров: 3304
Описание:
http://poltys.com/en/products/CCAgent...
Poltys Call Center Agent for Panasonic PBX integrates with 3rd-party CRM systems and provides contact screen pop and dial out by shortcut key functionality.
Overview:
It works standalone or integrated with Poltys CCAgent
Lookup into the CRM database based on Caller ID information
Option to search for multiple entries in the CRM database
Option to open the CRM contact information upon user request
Add new CRM entries for incoming calls from new contacts
Dial out using any contact phone number by using shortcut key
Supported Languages:
English (US)
German (Germany)
French (France)
Russian (Russia)
Product Leaflet:
http://poltys.com/en/download/Panason...
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