Five9 and IAA AI In Real Life
Автор: Five9
Загружено: 2025-07-24
Просмотров: 163
Описание:
Millicent McIntyre, MSOB, Sr. Director of Buyer Services at IAA, explores how her team is transforming CX with AI, from IVA to Agent Assist to quality management.
Millicent shares real-world results, including faster handle times, higher first-contact resolution rates, and exciting plans for agentic AI, all while tackling the big questions surrounding privacy, security, and job impact.
Learn more about our customers: five9.com/customers
Повторяем попытку...
Доступные форматы для скачивания:
Скачать видео
-
Информация по загрузке: