How Five9 is Rewriting Customer Experience with People + AI

Описание: Why Did Mike Burkland Return as Five9 CEO?
In this exclusive CX Summit interview, Wendy Nicole Colley sits down with Mike Burkland, the powerhouse CEO of Five9, to discuss his inspirational return after battling stage 4 cancer, his vision for the future of customer experience, and the people-first philosophy that fuels Five9's innovation.

🔑 What you'll learn:

Why Mike Burkland never really left Five9 — and what brought him back

How Five9 balances cutting-edge technology with human connection

What CEOs and entrepreneurs need to hear about leadership today

The explosive shift in how enterprises view CX

A real look inside the mind of a tech CEO leading through transformation

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