Safety Matters

Описание: Guests expect safety, security, and privacy when visiting a property. Safety Matters is an online course that introduces lodging employees to some of the safety and security issues they might encounter as part of their job. The self-paced course can be used as an onboarding tool for new hotel employees (or refresher course), postsecondary and high school students, and workforce agencies.

The training provides guidelines for maintaining the health and safety of guests and employees, as well as practical tips for addressing safety and security risks.

Learners are provided with an opportunity to explore different functional areas of a hotel:

Front Desk

Key Control [video]
Lost and Found [video]
Computer Security
Guest Privacy [video]
Terrorism and Bomb Threats
Special Events
VIPs (Very Important Person)
Lobby

Access Control [video]
Security Documentation [video]
Elevator Malfunctions
Active Shooter [video]
Suspicious Activities [video]
Weather Emergencies and Natural Disasters
Guestroom

Human Trafficking [video]
Chemical Safety [video]
Bloodborne Pathogens [video]
Methamphetamines and Other Drugs [video]
Safe Lifting [video]
Maintenance

Lockout/Tagout [video]
Fire Prevention [video]
Machinery and Equipment [video]
Power Failures
Food and Beverage

Accidents [video]
Cuts and Burns [video]
Fire Safety [video]
Sanitation [video]
Food Allergies
Asset Protection
Payment Cards
Perimeter

Slips, Trips, and Falls [video]
Parking Lot Safety [video]
Safety Matters includes a 15-question assessment to gauge employee learning. Trainees who pass the quiz can print out a certificate of completion.

Available in English.
©2015, 1-hour

Please note:

Upon ordering, a keycode is immediately provided by email for use to access the Safety Matters online program for three months from date of purchase.