Anyone Can Build a Reasoning Agent with Microsoft 365 Copilot!

Описание: Last week I walked into a customer site without being a deep Copilot Studio expert… but I didn’t walk in alone. I brought an AI partner with me: a Copilot Studio agent that was a knowledge expert on Copilot Studio.

In this video, I walk you through a real-world use case where I used a Copilot Studio agent live in a customer meeting to answer detailed questions, explore options, and co-create solutions in real time. Instead of spending hours or days researching every possible question in advance, I relied on the agent to surface accurate, descriptive, and actionable answers on the spot.

Here’s what we’ll cover:

The on-site scenario: why I needed help and what the customer was asking about Copilot Studio
How I built and used the agent: a Copilot Studio agent designed to be a Copilot Studio knowledge expert
Real-time collaboration: using the agent as a live “partner” to answer questions and offer richer options
My learning curve: how using the agent actually improved my understanding of Copilot Studio
The brand-new twist – reasoning with GPT‑5.1: how Copilot Studio now gives everyday builders access to advanced reasoning for agents

The most exciting part is the new reasoning capabilities powered by GPT‑5.1, now integrated into Copilot Studio Lite agents. That means any regular business user can build agents that don’t just fetch information – they can reason through a problem much like the main Microsoft 365 Copilot chat experience.

By the end of this video, you’ll see exactly how this played out in a real customer conversation and how you can start experimenting with your own reasoning-enabled Copilot Studio Lite agents today – even if you don’t consider yourself an AI expert.

If this kind of practical, real-world AI scenario is helpful, let me know in the comments.

If you get value from this walkthrough, please like the video, subscribe to the channel, and share it with a colleague who’s exploring Microsoft 365 Copilot or Copilot Studio Lite. It really helps the channel and lets me bring you more hands-on use cases and demos.