𝗪𝗪 𝗟𝗼𝗻𝗴 𝗣𝗹𝗮𝘆 | 𝗧𝗵𝗲 𝗨𝗹𝘁𝗶𝗺𝗮𝘁𝗲 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗠𝗮𝘀𝘁𝗲𝗿𝗰𝗹𝗮𝘀𝘀

Описание: Are you ready to move from reactive management to confident, future-ready leadership in hospitality?

In this 30-minute WINC Wire Leadership Masterclass, I step away from traditional HR conversations and focus on what really matters when you are running or aspiring to run a world-class hospitality operation. This session brings together leadership lessons shaped by luxury hotels, complex people challenges, and the realities leaders are facing right now.

This masterclass is designed for General Managers, People and Culture leaders, senior operators, and those preparing for their next leadership step.

𝙄𝙣 𝙩𝙝𝙞𝙨 𝙨𝙚𝙨𝙨𝙞𝙤𝙣, 𝙬𝙚 𝙚𝙭𝙥𝙡𝙤𝙧𝙚:

• How to future-proof your hotel so you are not constantly firefighting
• Why People and Culture has replaced HR, and what that means for leadership credibility and commercial outcomes
• How to handle grievances and conflict in a way that strengthens trust rather than damages it
• Why modern recruitment must move beyond vacancies and focus on long-term capability and fit

Leadership in luxury hospitality is not about simply replacing leaders. It is about protecting your brand, your culture, and the experience your guests remember.

𝙆𝙚𝙮 𝙩𝙖𝙠𝙚𝙖𝙬𝙖𝙮𝙨

• Build a resilient workforce that can withstand market pressure and change
• Handle employee complaints with confidence, fairness, and credibility
• Understand how the evolution of HR impacts retention and engagement
• Strengthen leadership capability at every level of the organisation

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Explore more leadership insight and long-form thinking at:
https://www.wincwire.com

#HospitalityLeadership #PeopleLeadership #HospitalityHR