The HR Mistakes Small Business Owners Don’t Know They’re Making with Susan Mahaffee

Описание: The HR Mistakes Small Business Owners Don’t Know They’re Making with Susan Mahaffee

Building a successful business isn’t just about strategy, sales, or marketing. It’s about people. In this episode, Susan Mahaffee, CEO and Founder of People Rise, shares why culture, leadership, and strong HR foundations are the real drivers of long-term growth. Whether you’re a solopreneur preparing to hire or a growing business managing a team, you’ll learn how to build a people-first organization that attracts, develops, and retains the right talent. If you want to lead with confidence, avoid costly mistakes, and create a workplace where people actually want to stay, this conversation is for you.

Episode Topics:
-Why culture is the deciding factor for employee retention and growth
-When small business owners should start thinking about HR
-Contractors vs. employees and setting clear expectations
-The hidden risks of DIY HR and “ChatGPT handbooks”
-Building leadership skills as your business grows
-Creating systems, processes, and compliance from the start
-The shift toward people-first workplaces and purpose-driven culture
-Inside the People Power Masterclass and cohort leadership model

Insights:
-When your people rise, your business rises.
-Culture is the primary reason employees choose to stay or leave.
-Investing early in the right people systems prevents costly “rework tax” later.
-Many business owners invest in marketing and sales but neglect leadership development.
-Employees leave when they don’t see a future, growth path, or strong leadership.
-Today’s workforce prioritizes purpose, values, and meaningful work over compensation alone.
-Great leaders create calm confidence, even when navigating difficult situations.

Highlights:
00:00 Welcome and Intro
00:13 Introductions & Setup
02:06 FAM Realty Background
03:39 Reason for Social Shift
08:15 Content Strategy & Execution
13:20 Recording Levels & Workflow
16:47 Boosting & Profile Strategy
18:26 Advice for Individuals
22:42 Engagement Tactics
26:29 Mindset on Engagement
30:11 Closing & Resources
31:18 Podcast episode ended

Resources:
Website: https://www.peoplerisellc.com/
Instagram & LinkedIn: @PeopleRiseLLC
People Power Masterclass (6-month leadership cohort)
Upcoming book: When People Rise: HR Secrets for Small Business Growth, Success, and Legacy
Featured in: We Lead – Volume 3 (Amazon Bestseller)

If this episode gave you a new perspective on leadership and culture, subscribe to the podcast and share it with a business owner or team leader who’s building their next level. Strong businesses are built by strong leaders. Start investing in your people today.

Connect with Kara to share your thoughts on the series:
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