Patient Journey Pioneers E02: Angela Yochem-How Novant Health Broke Boundaries in Digital Innovation
Автор: Hyro
Загружено: 2022-08-08
Просмотров: 284
Описание:
Angela Yochem, Novant Health’s EVP Chief Transformation and Digital Officer, takes us through her unconventional professional journey through Dell, Bank of America and Rent-A-Center that eventually landed her in healthcare, where transformation is needed most. She shares her highest priorities as a member of the C-suite, and the main motivation behind Novant Health’s new Innovation Lab. Angela also digs into tips and tricks for creating a seamless automation-infused patient journey, placing her digital bets on emerging technologies with a strong emphasis on AI.
#patientjourney #healthcare #healthcareinnovation #digitaltransformation
00:00 - 03:20 Professional Background
03:20 - 05:11 Novant Health's Innovation Lab
05:11 - 06:47 Digital Transformation: How to Set the Bar
06:47 - 09:46 Incorporating Automation for a Seamless Digital Patient Journey
09:46 - 15:32 Bullish or Bearish? Angela Places her Digital Bets on Emerging Technologies
15:32 - 21:19 What Healthcare Should Learn from Other Industries
21:19 - 27:16 Getting Personal: Advice for Today's Healthcare Executives and Trailblazers
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