Webinar: Transforming Healthcare Contact Centers with Salesforce & Hyro

Описание: Session Overview:
In this insightful session, we explore how healthcare organizations can transform their contact centers into value generators with Salesforce and conversational AI. Learn from industry experts how automation and AI-powered solutions enhance operational efficiency, improve patient experience, and reduce costs.

Panelists:
Dr. Sindhu Pandit – Industry Advisor, Digital Health Strategy at Salesforce
Lara Richardson – Director of Digital Services & CRM at Intermountain Health
Ori Pintov – VP of Product at Hyro
Daniela Levy – Senior Product Marketing Manager at Hyro (Moderator)

Key Takeaways:
🔹 How conversational AI enhances healthcare contact centers by reducing wait times and improving patient self-service options
🔹 The role of Salesforce in streamlining operations and providing a unified view of patient interactions
🔹 Real-world success stories from Intermountain Health, showcasing tangible benefits like reduced call abandonment rates and improved call routing
🔹 Practical strategies for implementing AI-powered solutions while maintaining security, compliance, and patient trust
🔹 Live demo of Hyro’s AI-driven automation integrated with Salesforce

Hyro is transforming patient access with its Conversational AI Agents for Healthcare. Leading healthcare enterprises trust Hyro to automate patient interactions responsibly and at scale.

Learn more at https://hyro.ai