Managing Difficult Clients and Colleagues: Protecting Your Mental Health and Wellbeing

Описание: This program cuts through the generic wellness advice to reveal what actually works when dealing with difficult people. Using psychological frameworks from executive coaching and real-world experience managing panic attacks and ADHD in legal practice, you'll learn how to protect your mental health while maintaining professional relationships. No theory — just practical tools you can use Monday morning.

Core Learning Objectives:

Identify the mental health warning signs triggered by difficult professional relationships
Apply the EASE framework for managing challenging interactions without losing yourself
Understand why difficult people trigger your specific stress responses (and what to do about it)
Build boundary-setting skills that actually work in law firm culture
Develop your personal mental health action plan for relationship-induced stress

Lawyers: Want CLE credit for watching this video?
Join Justia Connect Pro and watch it on Justia Learning - details at https://j.st/5cM7

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00:00 Introduction
03:57 Understanding Common Challenges
09:19 Dealing With Stress and Conflict
15:28 Communication and Conflict Resolution
23:35 Neurodiversity and the EASE Model
37:35 Emotional Intelligence and Active Listening

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Agenda

Why Difficult People Break Good Lawyers
The Stress Response You're Not Managing
The EASE Framework for Managing Difficult Interactions
When Standard Techniques Fail
Building Your Resilience System

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Speaker

Doug Brown, JD
The Law Firm Leadership Coach
Summit Success
https://connect.justia.com/webinars/s...

Doug Brown, JD is The Law Firm Leadership Coach and Chief Learning Officer at Summit Success, LLC. As an executive coach and law practice consultant, he shares practical strategies for sustainable legal practice and attorney well-being. After experiencing panic attacks during high-stakes negotiations and receiving an ADHD diagnosis in his early 50s, Doug developed frameworks that work with your wiring, not against it. His experience includes private and in-house legal practice, serving as chief executive of the Connecticut Bar Association, and designing MBA leadership programs for experienced executives. Doug's approach: practical strategies from someone who's been there, not theory from someone who hasn't practiced law.


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