Ten Steps To Build Rapport over the phone
Автор: Forrest Contact (previously Forrest Marketing Grp)
Загружено: 2018-10-09
Просмотров: 33337
Описание:
When selling over the phone, the first and most important skill to master is building rapport. Once you have rapport, your conversation is more relaxed, your prospect is more comfortable, they trust you more and they are more open to your suggestions and recommendations.
So what are the key steps to rapport-building on the telephone?
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