Leopard warranty smoke and mirrors !!

Описание: Warranty items that we are still handling after our Atlantic crossing.
Our Balmar alternators and Wakespeed regulators are still an issue.
Leopard told us to got to their office in Florida to have them repaired by them. Now that we have arrived in the USA they have told us to continue to arrange some of the repair ourselves and to then submit a refund claim to them. This of course is ridiculous on many levels (1) they sent us to the USA for this (2) we have already tried various contractors to no avail whereas their incumbent contractor at their office in Florida has the required expertise (3) the cost with their contractor will be containable and the result guaranteed…
Additionally, Leopard damaged both our engines and engine rooms, with seawater ingress causing rust on the engine and gelcoat as well as sprayed diesel all over the starboard engine room and into every nook and cranny of the engine. Potentially like Travel Sketch, we should be claiming new engines. Instead we have only asked for a professional clean in the hope of avoiding claiming new engines.
Once again, they are leaving the “finding the contractor” to us to do and then claiming back the cost, regardless that they sent us to Florida on the understanding that they could finish off the work, using expert contractors known to them and ready to jump into action.
It has been difficult dealing with Leopard’s warranty, we have spent the last few months trying to get them to look at and understand the small remaining approvals thereafter they need to shed more bureaucracy and action the repairs and refund. The biggest issue has been the lack of communication. These issues can be experienced on a Leopard 42, Leopard 45 as well. In fact, potentially they could happen on a Lagoon catamaran or Bali catamaran or any yacht. So, if you are planning to go the upcoming Annapolis boat show. Especially to see a Leopard catamaran please speak to your yacht broker because most of these are known issues, so we hope this info will be helpful to you in order to avoid drama and disaster during your ocean passages.
We still have issues with our, Raymarine navigation equipment and Flir camera failure. Flir warranty & Raymarine warranty support have been non-existent.