IT Agent Overview: Requirements, Use Cases & Choosing the Right Agent for Your Lansweeper Deployment
Автор: Lansweeper
Загружено: 2026-03-13
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Understand when and how to use Lansweeper's IT Agent for discovery. This video clarifies the primary role of the agent as a complement to agentless scanning, not a replacement. Learn more with the Lansweeper Academy: https://www.lansweeper.com/academy/
The ideal use case is for portable devices like laptops used by remote or traveling workers, where agentless network scanning can't reliably reach the device. You'll learn the critical rule for avoiding duplicate assets: use LS Agent and LS Push with Classic installations, and use IT Agent with Network Discovery installations. Never mix them unless the device is fully air-gapped from the other platform's scanning. The video also covers IT Agent vs. IT Agent Portable (installed agent vs. script-based execution via GPO or login script), connection requirements (Lansweeper access, US or EU gateway URLs, TLS 1.2+), supported operating systems for Windows, Linux, and Mac, and how to identify which hosting region your site uses. Includes guidance on air-gapped scenarios, why the portable version is currently Windows-only for reliable use, and references to key KB articles including "Installing IT Agent Discovery" and "Introduction to LS Agent for Windows, Linux, and Mac."
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