European Payment Report 2025: Main findings from the Senior Economist

Описание: Intrum's Senior Economist Anna Zabrodszka-Averianov comments the main findings from the European Payment Report 2025, based on insights from close to 10,000 business leaders in 25 markets.

Main themes in the report:
1.Businesses are prioritising on growth plans
Executives are anxious about their prospects amid volatile economic conditions. Nonethless, appetite for growth remains resilient – for now – following a period in which most met or beat their sales and revenue expectations.

2. Executives are confronting their late-payment frustrations
Year on year, executives have become more dissatisfied with the payment terms they have in place with their customers and clients. At the same time, we calculate that 11 per cent of revenues are paid late to businesses every year.

3. AI is a growing force in payments management
Companies are excited about the potential of AI to make payments more efficient, but few are using the technology to its full potential. Many are held back by fear of change and concerns that do not stand up to scrutiny.

By enabling the ethical collection of late payments, we give businesses greater confidence in their operational resilience. We believe an empathetic approach to debt management is the only way forward, and we are committed to continuing to help millions achieve financial recovery.