Why You Might Be Overpaying for Your Dental Patient Communication Software?

Описание: Hi Dentists, and Office Managers! 👋

In this video, I'm going to show you how PracticeDilly is priced relative to competitors and explain some of the factors that influence the pricing.

Our pricing plans range from $129 to $249 depending on the office size. There are several patient communication software providers in the market that cost anywhere between $300 - $500 monthly. If you compare the pricing you might think we are priced low. I wouldn’t say we are priced on the lower end, instead, I would say we are priced appropriately.

Let me explain a few reasons on what determines the pricing and why I think you might be overpaying for your patient communication software.

Drop-in Communication Costs

With the evolution of technology, communication costs have come down drastically in the past few years. Remember those days when your mobile carrier used to charge 5 cents for each text message sent or received? Then WhatsApp and other messaging apps evolved, and the mobile carriers were forced to make text messaging free for customers.

The same thing happened for business texting. The cost of business texting has come down drastically.

You Only Use a Few Features

In most cases, dental offices make use of the patient engagement platform for two main purposes.

Send and receive text messages to their patients.
Send automated appointment reminders and get confirmations.

The rest of the features are rarely or not used at all, but your service provider might be charging for all those features that you may not even be aware of.

Usage Volume Matters

Not all dental offices have a large volume of daily appointments; take, for example, dental offices that provide specialized services like endodontics, periodontics, etc. These offices would be seeing fewer patients daily, and the usage of a patient engagement platform is very minimal. Although it is convenient to have a patient texting and appointment confirmation service, it is not required to pay the same price as the office with a large appointment volume.

More Patient Texting Solutions Now in the Market.

Ten years ago, there were only a few texting services in the market. But, now, there are many. More competition leads to better pricing for the consumer.

Hope this helps! Comment your thoughts below. 😃

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