Strategy for Operational Processes with Damon Thomas of Providence Senior Living
Автор: Bridge The Gap Podcast
Загружено: 2025-11-02
Просмотров: 47
Описание:
In this episode of Bridge the Gap, BTG Ambassador and FSLA Board Member Damon Thomas, Senior VP of Operations at Providence Senior Living, joins the show. Damon shares practical insights on smooth senior living operations, leadership evolution, and the importance of culture in smaller, regional organizations. From his “daily alignment” meetings to managing the ever-present “top ten” list, Damon reveals how consistency and intentionality build thriving communities.
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Produced by Solinity Marketing.
YOUTUBE TIMESTAMPS
00:37 - Welcome back: Damon Thomas returns to Bridge the Gap
01:12 - The power of relationships and the ambassador program
01:38 - 2025 senior living trends and industry headwinds
02:44 - Inside senior living operations: Damon’s “daily alignment” meeting
03:07 - From firefighting to focus: building structure in operations
07:47 - Leadership evolution: slowing down before speeding up
11:31 - Providence’s strategy for growth and employee retention
15:45 - Balancing high touch with high tech in senior living
17:01 - Florida Senior Living Association: advocacy and achievements
20:32 - Closing Thoughts
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