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Zoom Contact Center - Simplify the Agent and Supervisor Experience
Автор: Zoom
Загружено: 2022-02-23
Просмотров: 19108
Описание:
For all Zoom Contact Center agents and supervisors, their call handling experience is part of the same Zoom desktop client that customers already use for unified communications (including Zoom Meetings, Zoom Phone, and Zoom Chat.) Bringing contact center functionality into the Zoom desktop client helps simplify the agent experience, empowering agents to be more productive, while enabling collaboration with colleagues. It also simplifies IT, using the same Zoom application already deployed.
Learn more: https://explore.zoom.us/en/products/c...
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