Creating Flows in Zoom Contact Center
Автор: Zoom
Загружено: 2024-01-25
Просмотров: 7256
Описание:
Zoom Contact Center uses flows to determine how an engagement is routed through the system to different destinations; such as an automated menu, voicemail box, or agent queue. Learn how an admin can get started with flows in Zoom Contact Center.
Introduction 00:00
Creating a Flow 00:19
Navigating the Flow Editor 01:14
Building a Flow 02:20
Publishing a Flow 05:14
🧠 Learn more about this here:
▪️ Zoom Learning Center ➡️ https://learning.zoom.us/
▪️ Managing Zoom Contact Center Flows ➡️ https://support.zoom.com/hc/en/articl...
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