Alignment, Inclusion & Patient Centric Culture | Jennifer Steadman (Jen SOS) | Spilling The Teath

Описание: In this Quick Sips episode of Spilling the Teath, Dr Ryan Hungate is joined by dental leader, hygienist and operations expert Jennifer Steadman to break down what everyday leadership really looks like inside a busy dental practice in the US.

Together, they explore the small behaviours that shape culture, the early signs of team drift and why alignment and inclusion matter, particularly when schedules are full. Jennifer draws on her experience in hygiene, DSOs, acquisitions and coaching to reveal what keeps teams communicating, motivated and genuinely patient centric – all without burning out or micromanaging.

In this episode, you will learn:

• Why alignment can slip over time and how leaders can rebuild it
• The subtle warning signs that your team is disengaging
• What inclusive leadership looks like in practice
• How trust, grace and curiosity can impact motivation
• Practical questions you can ask right now to support and retain your team

Whether you're a dentist, hygienist, practice owner or manager, this episode is packed with practical steps to strengthen culture, improve communication and build a positive patient experience.

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Check out the rest of our episodes, where we explore leadership, team dynamics, patient-centred care, and the technologies shaping the future of dentistry.