Artificial Intelligence is Neutralizing Indian Accents for Call Center Workers!!
Автор: Gary David, PhD, CCS
Загружено: 2025-03-07
Просмотров: 1132
Описание: The company Teleperformance is using an Artificial Intelligence technology developed by Sanas to sanitize and soften accents of call center employees. We discuss the technology, how it is part of a larger attempt to make customers more comfortable to minimizing worker accents and culture, and what it means regarding employees bringing their authentic selves to work!
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