CloudRadial ChatAI + ServiceAI = Revolutionary Chat Experience for No Touch Resolutions

Описание: Join Chris Dix and Ricky Cecchini to learn how ChatAI + ServiceAI will turn common requests into no-touch resolutions. With intelligent triage, sourced answers, and approved automations, tickets will close themselves so that your technicians can focus on higher-value work.

Ready to transform how your MSP delivers support? This isn't just about adding a chatbot—it's about creating a complete self-service experience that actually works.

Join Ricky Cecchini (VP of Product) and Chris Dix (Director of Conversational Interfaces) as they reveal CloudRadial's three-pillar approach to next-generation client support and show you the exact roadmap from "never tried AI" to "full automated resolution."

What You'll Learn:
The Evolution Path – Why Chat Starter (FREE) → Chat AI → Enterprise is the smart way to scale, not jumping straight to advanced automation

ServiceAI Explained – See how this "intelligence engine" analyzes your ticket history, documentation, and resolution patterns to calculate your AI readiness score before exposing anything to clients

The Three-Pillar Model – How UCP (Unified Client Portal) + Chat AI + ServiceAI work together to deliver context-aware, personalized client interactions

Live ServiceAI Demo – Watch real ticket analysis showing how AI rates data quality, agent performance, and user satisfaction—then generates better responses with coaching insights

Beyond Tickets – Why the future is "omni-category content" (QBRs, courses, reports, billing) not just printer issues

Key Insights:

Why AI triage without context fails (and how ServiceAI fixes it with company-specific tone, history, and preferences)
The truth about AI replacing humans
How to test AI responses internally before client exposure through regression testing
Chat Starter vs. Chat AI vs. Enterprise—which tier fits your current maturity level

Perfect for MSPs who:

Tried chat before but it didn't stick
Want self-service but don't know where to start
Need to justify AI investment with concrete readiness metrics
Are ready to move beyond "just another support channel"

👉 Start Your Journey: CloudRadial Chat Starter is FREE—zero risk to begin building client habits today: cloudradial.com/chat