How Customer Service Can Help Sustain Your Ecommerce Business
Автор: MyAlice
Загружено: 2022-04-26
Просмотров: 360
Описание:
So how can customer service grow and sustain your eCommerce Business? What or which strategies do you follow and is following every strategy even worth it? Well, we believe there is a simpler and hassle free way to grow your Shopify or WooCommerce store.
In this video, we’ll run you through 5 strategies to help you grow and sustain your eCommerce business.
00:00 Introduction
01:00 Prioritize Employee Experience
01:55 Offer Self-Service Support
02:13 Knowledge base
02:28 Chatbot
03:10 Offer Multi-channel support
03:57 Provide Personalized Experience
04:56 Act on Customer Feedback
05:39 It All Adds Up
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