Fixed Ops Friday w/ Bob Keuhl, John Bishop, and Vince McIssac | Daily Dealer Live
Автор: Car Dealership Guy
Загружено: 2026-02-27
Просмотров: 270
Описание:
Today's show features:
Bob Kuehl, Vice President of Fixed Operations at Zeigler Auto Group
John Bishop, Service Director at Volkswagen of Clarksville
Vince McIsaac, Director of Parts Operations at Hawk Auto Group
This episode is brought to you by:
Impel – When follow-up falls through or inbound calls go unanswered, fixed ops growth stalls. It’s not pricing that’s hindering your retention—it’s friction. Impel’s Service AI with Voice AI changes that with proactive, VIN-specific outreach across the ownership lifecycle based on individual driving behavior, automatic missed call capture, and instant appointment scheduling by text and email. Learn more at https://carguymedia.com/4l2rXFA
Key Moments:
00:00 Fixed Ops Friday Kickoff
06:26 Auto Industry Headlines
12:20 Ziglar Fixed Ops Playbook
29:40 Impel Sponsor Break
30:30 Customer First Retention
37:27 Culture Over Paychecks
38:40 Morale Fixes and KPI Traps
39:42 OEM Bypassing Dealers
41:42 Parts Ops Tech Playbook
58:17 Lightning Round and Wrap
Check out Car Dealership Guy’s stuff:
CDG Circles ➤ https://cdgcircles.com/
CDG News ➤ https://news.dealershipguy.com/
CDG Jobs ➤ https://jobs.dealershipguy.com/
CDG Recruiting ➤ https://www.cdgrecruiting.com/
My Socials:
X ➤ / guydealership
Instagram ➤ / cardealershipguy
TikTok ➤ / guydealership
LinkedIn ➤ / cardealershipguy
Threads ➤ https://www.threads.net/@cardealershi...
Facebook ➤ https://www.facebook.com/profile.php?...
Everything else ➤ dealershipguy.com
Повторяем попытку...
Доступные форматы для скачивания:
Скачать видео
-
Информация по загрузке:
