Building Copilot Habits That Actually Stick

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Amelia Hernandez Osorio explores practical ways organisations can build lasting Copilot habits, strengthen internal communities and drive effective AI adoption. Amelia shares her journey through web technologies, SharePoint, cloud transformation and Microsoft 365 adoption, offering guidance on behaviour change, team enablement and identifying meaningful Copilot use cases that improve daily work. 

👉 Full Show Notes
https://www.microsoftinnovationpodcas...

🎙️What you’ll learn      
• How to help teams build sustainable Copilot habits 
• How internal communities strengthen adoption 
• How to identify high value Copilot use cases 
• How to support behavioural change during AI transformation 
• How to structure training and sponsorship for successful rollout 

👉 Chapters
00:00 Welcome and Purpose of the Show
00:50 Amelia’s Journey Into Modern Workplace & Copilot
04:33 From Web Tech to Cloud Transformation
09:23 The Copilot Habit: Making AI Stick
11:54 Building Internal Communities That Drive Adoption
18:08 High‑Impact Copilot Use Cases Beyond the Basics
22:08 How to Maximise Value From Copilot Licences

✅ Find Amelia Online:
LinkedIn:   / ameliahernandezo  
YouTube Channel:   / ameliahernandezo  
GitHub: https://github.com/ameliahernandez

🔴 Highlights   
• “Take a step at a time really to use Copilot.” 
• “How can I translate this into my daily work.” 
• “The idea is really to help people to stick with Copilot.” 
• “It is hard to stay on track of all the changes.” 
• “This internal community is amazingly important.” 
• “Find use cases that can be improved with Copilot.” 
• “You have the perfect unit when you work with teams.” 
• “Look for executive sponsor, but real executive sponsor.” 
• “Try to work not only down to top but also top to down.” 
• “Help people really embrace the tools in ways that make sense for them.” 

🧰 Mentioned     
• Microsoft 365 - https://www.microsoft.com/en-us/micro...
• Microsoft Teams - https://www.microsoft.com/en-us/micro...
• Copilot - https://copilot.microsoft.com/ 
• Copilot Studio - https://www.microsoft.com/en-us/micro...
• Dynamics 365 Customer Service - https://www.microsoft.com/en-us/dynam...
• Microsoft MVP YouTube Series - How to Become a Microsoft MVP (   • How to Become a Microsoft MVP  ) - https://www.youtube.com/playlist?list...

✅ Keywords      
microsoft 365, copilot, adoption, teams, sharepoint, serviceNow, dynamics 365, training, community, cloud, automation, behaviour change

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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✅ Recommended Playlist: MVP Show. Hear the latest from Microsoft Business Applications MVPs -    • MVP Show  

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I’m Mark Smith - nz365guy - Helping people reach their full potential

I have been a Microsoft Business Applications MVP for over 14 years. I am passionate about helping people reach their full potential, through training, coaching and mentorship.

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Thanks for listening 🚀 - Mark Smith