Zoho Desk in Action: SysGroup’s Ticketing & Alert Management
Автор: Zoho Desk
Загружено: 2026-01-02
Просмотров: 67
Описание:
Learn how SysGroup uses Zoho Desk to streamline ticket management — from customer support and internal employee requests to automated alerts from monitoring equipment.
This video covers:
📌 Ticket routing and categorization
📌 Alert integration and escalation
📌 SLA management and dashboards
📌 Workflow automation
Perfect for IT teams, support managers, and Zoho Desk admins.
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