Zoho Desk
Put customer service at the heart of your company with Zoho Desk.
- Prioritize, manage and close requests that reach your organization through a variety of channels.
- Build and publish a support knowledge base.
- Analyze and improve the performance of your customer support team.
- Contextual AI that allows you to provide the support experience your customers deserve.
Learn more: https://zurl.co/Geu3
How to auto-change service agent status based on activity
How to auto-mark ticket and contact as spam
Managing Radar Permissions
How to auto-invite customers to the help center
How to identify tickets using department-specific IDs
How to auto-close all interlinked tickets
How to remove a ticket view option from the help center
Inside Zoho Desk : Product Overview
Introducing Reports in Radar | Make Faster, Smarter Decisions on the Go
Introducing Zia Agents in Zoho Desk
Zia Automation Actions in Zoho Desk | AI-Powered Automation
Getting Started with Zia Agents in Zoho Desk
Boost Your Content Creation with Article Templates!
Introducing the Employee Self-Service Portal
Setting Up the Employee Self-Service Portal
Data Export in Zoho Desk
Booth and Partners boosts its customer service efficiency with Zoho Desk
Grain built a future-ready support team with Zoho Desk
How to send bulk WhatsApp messages from Zoho Desk
Zoho Desk's Agent Availability Report
Reimagine Self Service with the New Guided Conversations
Zoho Desk's Lifecycle Report
Zia for Zoho Desk
A Beginner's Guide to Accessibility in Help Center
Zoho Desk - Your Customer Service Lifeguard
Zoho Desk Custom Dashboards: Visualize Key Metrics with KPI Cards
Master Ticket Management with Blueprint – Webinar
Customize Agent Detail Cards in Radar for Better Workflow & Efficiency
Customize Ticket ID Format for Better Tracking & Faster Resolution
Boost Customer Engagement with Zoho Desk Business Messaging