UX Tea Break: What does good Discovery research look like?

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I answer the question, "I’m a product owner and I don’t know a great deal about user research. I have a user researcher on the team who’s doing Discovery research for us. He seems competent — but how do I know if his work is any good?"

Have a UX-related question you want me to answer? Post it in the comments.

My Udemy class: http://uxtraining.net/index-udemy.html
My book, 'Think Like a UX Researcher': http://uxresearchbook.com

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I can come to you and train your team in UX:

BCS Foundation Certificate in User Experience http://bit.ly/2XQTaTA
Introduction to User Experience http://bit.ly/2NAeHMd
User Research Fundamentals http://bit.ly/2LBfh9Q
Design ethnography: Take control of customer visits and interviews http://bit.ly/2RYfqFy
Usability testing: Take control of testing your product with users http://bit.ly/30el89e
How to design and implement web surveys http://bit.ly/2YBEQeF
Improving your impact as a user researcher http://bit.ly/2XQU5U2

Contact me about UX training: http://bit.ly/2XqtXjk

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Let's connect:

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