What’s the difference between IVR, IVA, and Conversational AI?
Автор: AudioCodes
Загружено: 2025-12-21
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What’s the difference between IVR, IVA, and Conversational AI?
Here’s a quick breakdown of the terminology and technology involved in going from “Press 1” to “How can I help?”.
Watch the full episode of the Always On CX:EX podcast: https://hubs.ly/Q03YPxZS0
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