Specific Reasons Why Patient Comfort is So Important

Описание: Around one-quarter of people who avoid medical care said they did so because they felt uncomfortable. The hospital is already unpleasant due to physical irritations from illness or industry. But the atmosphere can make it worse by also adding emotional discomforts.

While some aches and pains are unavoidable due to medical conditions, there are ways to improve comfort. Making this a priority has so many benefits and has a direct positive effect on your practice.

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Patients who are comfortable will have better health outcomes. People who experience too much anxiety have a harder time recovering since stress hormones lengthen illness. Postoperative complications are 17% higher for those with moderate anxiety or depression.

While a negative environment suppresses the immune system, positive experiences enhance it. People who consider themselves in excellent health rated their hospital quality as a 9 or 10. This is because quality facilities and services lead to better overall health. So when patients are more comfortable, they’re more likely to have improved healing and recover faster.

It might sound obvious that patients have higher satisfaction if they’re comfortable. When hospitals go the extra mile to provide small comforts, such as cozy blankets, patients don’t focus as much on their discomforts.

They’ll appreciate that your staff wants to make their experience the best despite their medical ailments. And it gives them confidence that your employees take their recovery seriously and will provide the best care.

So what does this higher satisfaction mean for your practice? When patients have a better experience, customer traffic increases. Faster recovery times means that clients get released more quickly, so there’s room to take care of more people.

Patients are also likely to refer others to a company that they were happy with. When they tell others about their pleasant experience and share positive reviews, more people will end up choosing your organization. The satisfied patients will also continue to choose your practice in the future. And more customers means increased revenue.

When patients are comfortable enough to talk about their positive experience, your practice also gets better PR coverage. Patients take time to write positive reviews and contribute to testimonials. This continues to increase traffic since 42% of people on social media look at these health reviews.

Local media will also want to recognize the great experience that people have with your company. And recognition can extend even further because it increases your chance of landing on web pages, such as blogs about the best health facilities. More backlinks to your page means you will rank higher on Google. That way you can reach a wider audience to appeal to potential clients and company partners.

Finally, it’s important to make patients comfortable so that it reduces the work for your staff. If patients are content, they don’t need to use their call light as much. Excessive use of call lights slows down hospital care and leads to burnout for staff.

53% of nurses think that answering these requests was an interruption to necessary duties. This is because only 52% of call light requests actually need care from a nurse. But making the environment as comfortable as possible in the first place will make patients feel relaxed so they don’t have constant unnecessary requests.

It’s no surprise that people experience some discomfort when receiving healthcare. It isn’t pleasant being sick or having an injury that needs treatment. But employees can take steps to provide some consolation during recovery.

When clients have a positive experience, they won’t stress as much which contributes to faster healing. This boosts their confidence and satisfaction with your practice, and they’ll want to share that with others. These positive experiences and reviews lead to more people visiting and hearing about your practice. And ultimately, taking small steps to improve this comfort reduces your workload later.

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