AIRASIA | FLIGHT REVIEW AK365 SURABAYA TO KUALA LUMPUR

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The attention to details by the warm cabin crew makes this flight so special to me.

The quick details of this flight review:
Aircraft : Airbus A320-200 sharklets
Airline : Malaysia Air Asia (AK)
Registration : 9M-AJO
Flight no : AK365
ETD : 08:50 AM (UTC+7)
ETA : 12:15 PM (UTC+8)
Flight Time : 2 hours 55 minutes
Seat no : 22A
Runway : RWY 10 (SUB) -- RWY 33 (KUL)
Origin : Juanda International Airport (SUB)
Sidoarjo, Indonesia
Destination : Kuala Lumpur International Airport (KUL) - KLIA2
Sepang, Kuala Lumpur, Malaysia

FLIGHT REVIEW:
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The boarding process was very quick as the load on this flight was not full. The senior cabin crew who was in charge in greeting the passengers was not friendly and there was no welcome greetings whatsoever.

I noticed that the junior cabin crew were extremely friendly and warm.

I pre ordered my Nasi Lemak online. Nasi Lemak consists of coconut rice, chicken rendang, hard boiled egg, anchovies and peanut. It was awesome and wholesome meal!

The meal came with complimentary mineral water. The friendly cabin crew gave me two cups instead of just one. She said "it's on the house, Sir". What a warm and genuine service! It is always nice to fly with such a nice cabin crew onboard.
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I would rate this flight with Air Asia AK365:
Cabin Ambience : 8/10
Cabin crew : 9/10
Seat : 7/10
OVERALL EXPERIENCE: 8/10
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Yoel Febrian ©
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