Graded Assertiveness: Comparing Approaches (PACE vs CUSS)

Описание: Sometimes, to get something done, or to get someone to stop doing something, you need to use Graded Assertiveness. A lot of people have heard of Graded Assertiveness, but I've found that surprisingly few have a reliable, structured approach to delivering it. In this video, I compare two models (PACE vs CUSS) and give my thoughts on what works best in the real world.

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0:00 - Graded Assertiveness: 2 Models
0:27 - PACE
1:31 - CUSS
2:22 - Summary and My Thoughts

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