Beyond the Hype: Designing a Workforce That Delivers in the Age of AI | Kelly Monahan

Описание: Kelly Monahan, Managing Director of the Upwork Research Institute, delivers a keynote at Human+Tech Week on how organizations can move beyond AI hype to design high-performing, human-centered workforces.

Drawing on real-time labor market data and longitudinal research, Kelly unpacks how skills-based hiring, flexible talent models, and human–AI collaboration are reshaping work across technical and non-technical roles alike. She challenges outdated job-based structures, highlights the rise of freelancers and nontraditional talent pools, and makes the case for measuring productivity through human impact rather than efficiency alone. The keynote offers practical guidance for leaders navigating AI adoption while preserving well-being, creativity, and human connection at work.

About the speaker:
Kelly Monahan is the Founder and Managing Director of the Upwork Research Institute, where she leads global research on workforce transformation, emerging technologies, and the growing role of independent talent. Her work sits at the intersection of behavioral science, labor economics, and organizational strategy, helping leaders understand how skills, not jobs, are shaping the future of work.

Previously, Kelly held senior roles at Meta, Accenture, and Deloitte, advising Fortune 500 companies on talent strategy, leadership, and operating models. She is the author of two books, including the USA Today bestseller Essential, and is a frequent keynote speaker on workforce innovation, AI, and human performance. Kelly holds a Ph.D. in organizational leadership and is widely recognized for translating complex labor market shifts into actionable insights for executives and policymakers.

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