High Conflict Behavior at Work with Michael Lomax

Описание: HCI senior trainer Michael Lomax joins Megan Hunter to unpack why high conflict behavior is escalating in today's workplaces—and what leaders can actually do about it. Drawing on twenty-five years in workplace dispute resolution, Michael explains why global stress and unresolved trauma are showing up at work, what happens in a leader's brain when they get emotionally hooked, and how to regulate yourself before you respond. You'll learn the "calm before think" strategy for de-escalating upset employees, how to handle a team-wide crisis triggered by one inflammatory email, and when a single conversation with a difficult senior leader simply isn't enough. Whether you're a leader, in HR, or anyone trying to navigate a workplace that feels harder than it used to—this one's for you.Resources from this episode:
New Ways for Work Training for Workplace Coaches — March 3 & 5, 2026 ( https://www.highconflicttraining.com/... )
Leaders Training: Managing High Conflict Behavior at Work — April 23, 2026 ( https://www.highconflicttraining.com/... )
BIFF at Work ( https://www.unhookedmedia.com/stock/p... ) by Bill Eddy and Megan Hunter
Mediating High Conflict Disputes ( https://www.unhookedmedia.com/stock/p... ) by Bill Eddy and Michael Lomax
It's All Your Fault at Work ( https://www.unhookedmedia.com/stock/p... ) by Bill Eddy and L. Georgi DiStefano

Submit Questions ( https://highconflictinstitute.com/pod... ) | Full Show Notes ( https://highconflictinstitute.com/pod... ) | Bookstore ( https://www.unhookedmedia.com/high-co... ) | High Conflict Institute ( https://www.highconflictinstitute.com/ )
Watch this episode on YouTube! (    • High Conflict Behavior at Work with Michae...   )Important Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area.
00:00 - Welcome to It's All Your Fault
01:19 - Michael’s Background
02:35 - High Conflict at Work
08:24 - An Increase
11:33 - How It’s Showing Up
14:11 - Getting Emotionally Hooked
18:32 - What You Can Do and Regulating
23:12 - Shifting into Problem-Solving
29:13 - Email Conflict
35:40 - Options List
37:14 - Wrap Up

It’s All Your Fault: High Conflict People
Episode 6, Season 9
February 26, 2026

★ Episode details: https://share.transistor.fm/s/d8b7d7a1

★ Additional episodes: https://trustory.fm/its-all-your-fault