Culturally competent care benefits: Reducing health disparities and patient-centered care examples

Описание: What is cultural competence? Why is it important to have diverse physicians? What is patient-centered care? How can you provide culturally competent care?

Our guest is Leong Koh, MD, president and CEO of Northwest Permanente. American Medical Association CXO Todd Unger hosts.

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00:00 AMA Update July 22, 2024
00:40 Kaiser Permanente history
01:41 Kaiser Permanente health equity
02:03 Health disparities examples: Hypertension black patients
02:20 Lack of diversity in medicine
02:51 Graduating diverse doctors
04:14 Gender Pathways Clinic for gender affirming care
05:19 Kaiser Permanente Spanish speaking doctors: Salud en Español program
05:57 Kaiser Permanente Center for Black Health and Wellness
07:10 Patient feedback in health care
08:08 Patient trust in doctors (Why is patient trust important?)
08:59 How to practice patient-centered care
09:23 What are the key elements of patient-centered care
10:22 Screening for social drivers of health
10:43 A practical approach to screening for social determinants of health (screening for social determinants of health in daily practice)
11:39 Benefits of providing culturally competent care
13:16 How do you implement culturally competent care?
14:55 Culturally competent care best practices
15:31 Why is patient experience important?
16:18 What is the key principle of patient-centered care?

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