Day 105: Adding Services - Locks, Boxes, Moving Supplies & Ancillary Revenue

Описание: How can self-storage facilities increase revenue without adding more units?

In Day 105 of the Storage 100 series, Joe Downs explains how operators create additional income by offering ancillary products and services to their tenants.

Many storage facilities focus only on rent, but some of the most consistent profits come from small add-ons like locks, boxes, packing supplies, and moving materials. Joe breaks down how these simple offerings can improve customer convenience while also generating meaningful additional revenue.

You’ll learn how smart operators design their front office and rental process to naturally present these products at the right time, when customers are already preparing to move and need supplies.

In this episode you’ll learn:

Why ancillary revenue is an important profit center in self-storage

The most common items facilities sell, including locks, boxes, tape, and packing supplies

How to present products to tenants without feeling pushy

Why these services improve customer experience and operational efficiency

How small product sales can create steady incremental revenue

Done correctly, ancillary services not only increase revenue, they also make the storage experience easier and more convenient for tenants.

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