Workflow Efficiency Metrics: Reduce Tool Sprawl (Michael Toguchi)
Автор: Develpreneur
Загружено: 2026-01-15
Просмотров: 13
Описание:
If you want real improvement—not just more dashboards—workflow efficiency metrics start with visibility. In Part 2 of our interview with Michael Toguchi, we dig into tool sprawl, “shadow systems,” measuring workflow ROI without micromanaging, and how AI is changing pricing models as time gets compressed.
Key takeaways
• How skunk works/shadow tools create silos and unreliable data
• “Shine the light”: transparency-first workflow improvement
• Turning time saved into business value (capacity, quality, outcomes)
• Why AI pressures time-and-materials and accelerates value-based pricing
About Michael Toguchi
Michael Toguchi is Chief Strategy Officer at eResources, guiding strategy for technology that supports complex, compliance-heavy workflows across higher education and mission-driven organizations. With 25+ years in digital transformation, Mike helps teams reduce tool sprawl, eliminate manual bottlenecks, strengthen compliance, and measure improvements that translate into real operational capacity and impact.
🌐 Develpreneur / Building Better Developers: https://develpreneur.com/workflow-eff...
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