How the pandemic forced changes in mathematics support delivery

Описание: Deborah Jackson La Trobe University
The Covid pandemic has transformed the way students learn and how they seek support with the forced transition to predominantly online learning. In some cases, that transition was a good thing waiting to happen, and accelerated things on the backburner for those contemplating future enhancements to their student learning practices. What many of us were thinking about doing in the future became what we were forced to do in the present, and sharp learning curves implemented change. This presentation discusses the changes in the delivery of mathematics support during the pandemic at La Trobe University’s multidisciplinary Maths Hub, and how those changes met the needs of students and the requests of discipline coordinators. We will discuss how the changes enhanced and enlivened mathematical communication and improved access for the student body. What were the advantages/disadvantages of the change? What did we do to fill the gaps between f2f and zoom deliveries? What did the student feedback tell us? What did the engagement/results data show us? As we now look to the future, contemplating what we have learned, what does the future hold and how can we shape it?