DrVoIP Amazon Connect 2025 Update and Configuration Tutorial - Part 1

Описание: A lot has changed for Amazon Connect as we go into 2025 ! After 8 years of updating tutorials to cover new features, we figure it is time for a complete refresh. This is "soup to nuts" multi part configuration tutorial on building an Amazon Connect contact Center! We start with an over, portal tour and the build a basic contact center. Each new video will mature the basic call center adding new channels (email, sms, video, etc), new features, new "tech tips" and we will review integration options with popular CRM, Practice Management and ticketing solutions. - DrVoIP