DrVoIP - Amazon Connect 2025 Update Part 2A Basic Configuration

Описание: We continue our 2025 update by configuring a very basic, but functional Amazon Connect Contact Center! This is a basic configuraton with a simple IVR, two queuest, after hours and error call handlers. The video is about 1 hour, so we had to break in into two parts, part A the configuration and part B testing and debug! In subsequent videos we will enhance the configuration with more channels and improvements! - DrVoIP

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