174. The Art of Handling Customer Claims and Inspections
Автор: Preferred Flooring
Загружено: 2025-11-11
Просмотров: 8
Описание:
This week on The Huddle, Paul, Daniel, and Jose are joined by David Zach, a seasoned inspector, for a deep dive into one of the trickiest parts of the trade — customer claims and inspections.
From miscommunications and product issues to installation disputes, handling claims can make or break your reputation. In this episode, David shares his expertise on how to approach inspections with professionalism, transparency, and confidence — while keeping your business protected.
In this episode:
How to handle customer claims with confidence and clarity
The most common causes of inspection disputes (and how to avoid them)
What inspectors really look for during evaluations
How proactive communication can prevent small problems from becoming big ones
Whether you’re an installer, business owner, or project manager, this episode offers real-world insight on maintaining credibility, protecting your work, and turning challenges into opportunities.
Tune in for “The Art of Handling Customer Claims and Inspections” — and gain expert perspective from one of the best in the field.
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