How can you apply Generative AI in Service Management

Описание: 💥In today's AI-driven world, Service Management is a Game Changer. From predictive maintenance to personalized support, it's not just a trend – it's essential. Businesses worldwide recognize its power and invest in strategies to optimize service delivery. This webinar is designed for everyone interested in learning how enterprises leverage GenAI for better services and operations. For professionals like technology advisors, CIOs, digitalization experts, and service owners, missing out on AI isn’t an option.

Explore our latest webinar dedicated to the application of Generative AI in Service Management together with ServiceNow, and unlock valuable insights that will reshape your understanding of the Service Management landscape.

SPEAKERS:
Kostya Bazanov - ServiceNow Leading Architect, Co-Founder & Director at Teiva Systems Germany
Alexey Klimenko - ServiceNow Architect, Co-Founder & CEO at Teiva Systems USA

AGENDA:
00:00 Introduction
06:30 Gen AI trends in 2024
10:57 Use Cases and Customer Success Stories
22:50 Implementation Approach
27:15 Success Factors
30:30 Best Practices
35:50 Q&A

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