Get Customers to Accept Your Word As Final - a Mini Workshop!
Автор: Myra Golden
Загружено: 2020-10-09
Просмотров: 16336
Описание:
Getting customers to accept your word as final comes down to two things: A strategic framework and confidence.
In this video, I walk you through four steps that put you in confident control and position you to move the conversation to closure.
Be clear
Acknowledge concern
Manage expectations
Guide to next steps
Grab your slides from this video for quick reference to the four tips. https://coachmyragolden.com/wp-conten...
For more ideas like this, visit http://www.MyraGolden.com and check out my Customer Service eLearning: https://www.myragolden.com/De-escalat...
Visit http://www.MyraGolden.com for more ideas like this.
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