Hospitable Town Hall, August 20, 2025 - Product Updates

Описание: This Hospitable Town Hall covered updates on various platform features and integrations, including connectivity improvements, property management systems, and design interface modifications. Multiple team members presented progress on direct booking capabilities, pricing features, and AI-powered tools, while addressing specific user questions about tax remittance, security deposits, and invoice generation.

The session concluded with discussions about upcoming workshops and events, and feedback on AI functionality and customization options.

Timestamps:
0:00 - Introduction
2:35 - Booking.com and VRBO updates
The team announced that Booking.com special requests are now visible in the inbox, though some complex requests still require the extranet. They also detailed progress on Vrbo's full property management integration, which will include payment processing and review management, with plans to begin certification next week and launch a pilot in early next month.

6:12 - Listings management
The team introduced a listings management journey with a new user interface in the properties section, currently in pilot testing. They also highlighted upcoming improvements to cancellation policies, including the ability to set derived policies across different channels.

8:12 - Dynamic Pricing updates
Hospitable provided an overview of recent dynamic pricing updates, including the introduction of dynamic minimum stay settings and rule sets, and announced plans for future enhancements such as auto-tuning pricing settings based on user preferences.

12:00 - Alterations improvements for Direct
The team explained improvements to the Direct alteration process, introducing a new alteration request feature that will enhance transparency and give hosts more control over pricing changes. They also outlined plans to allow guests to initiate alterations directly through the guest portal in the future.

15:30 - Analytics for self-hosted sites
Hospitable announced the addition of site analytics for self-hosted sites, allowing users to track site activity and conversions from their site through to the booking flow.

16:43 - Tax remittance updates for Direct Premium
The team discussed expanded tax remittance coverage in the US starting September 1st.

18:35 - Copilot updates
The team discussed improvements to Copilot, highlighting new features like visual graphs, enhanced financial and calendar data processing, and the ability to update pricing and availability settings across multiple properties.

21:50 - Mogul updates
The team discussed the completion of an owner stays feature, which includes various scenarios and metrics for managing owner bookings. They mentioned upcoming plans for owners to book their own stays through a portal, with customizable permissions. Hospitable also introduced initial research for an owner payout feature to streamline the payment process for property managers.

24:49 - New integrations
The team presented new app integrations, including the Right to Rent Collaborative, Summer OS, and MasterMind Tech, offering various tools for short-term rental management.

26:58 - Upcoming Hospitable events
29:32 - Q&A