Fathom.ai CEO on Building the “Meeting OS” for the AI Era - UC Today News

Описание: 🧠 Richard White on revolutionizing how customer conversations drive intelligence, action—and your CRM.

📌 In this engaging episode of UC Today, host Rob Scott sits down with Richard White, CEO and Founder of Fathom.ai, to explore one of the most disruptive ideas in B2B tech: meetings as systems of record.

White—also the founder of UserVoice and a Y Combinator alum—unpacks how Fathom is turning conversations into structured, searchable intelligence. From real-time AI note-taking to a future where your meeting assistant anticipates your needs, this discussion redefines how modern customer-facing teams operate.

Why watch? Because if you're still manually inputting call notes into your CRM or scrambling to summarize key takeaways after meetings, this interview will challenge everything you think you know about productivity and organizational knowledge.

🔍 Key Discussion Highlights:
🔵 From Note-Taking to Organizational Intelligence: Why Richard believes we’re at the beginning of the "Jarvis" era for teams—and why CRMs may soon be obsolete.
🔵 Fathom’s Big Bets: The origin story, the 2020 bet on transcription costs plummeting, and going all-in on generative AI before it was cool.
🔵 Scaling AI Across the Enterprise: How features like Ask Fathom and the new public API are powering insights at the organizational level, not just per meeting.
🔵 Trust, Transparency, and Community: Why Fathom committed to SOC 2 before launch and how 1,300+ users co-invested alongside VCs.

🚀 Explore https://fathom.ai to test drive the AI Meeting OS for yourself. Whether you're in sales, success, or leadership, you’ll rethink what’s possible in every customer conversation.