When You're Not Listening

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“Of all the skills of leadership, listening is the most valuable – and one of the least understood. Most captains of industry listen only sometimes, and they remain ordinary leaders. But a few, the great ones, never stop listening. That’s how they get word before anyone else of unseen problems and opportunities.” – Peter Nulty, National Business Hall of Fame Fortune Magazine

Think of 3 people you know that are amazing listeners. Are they?

Liked by you
Trusted by you
Respected by you

How well do you listen to your customers and employees?

You have 2 ears, 1 mouth for a reason
Listen 2X more than you talk.

“I would say that listening to the other person’s emotions may be the most important thing I’ve learned in twenty years of business.” – Heath Herber, Herber Company

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#Listening #Communication #Skills

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   • When You're Not Listening