Take Your SaaS Business to the Next Level: B2B vs B2C Customer Journey Breakdown

Описание: In the realm of software as a service, understanding the distinction between business to business, B2B, and business to consumer, B2C, is vital. Sometimes B2C businesses also sell to B2B at a later stage.
In this episode, we compare five critical differences between the B2B and B2C SaaS customer journey.

🔍Timestamps:
00:00 Insider Thoughts on the Customer Journey in SaaS

00:52 Welcome to the Channel

01:57 Diving into the Differences between B2B and B2C: Decision Making Process

03:58 Exploring Deal Sizes in SaaS

04:43 The Role of Emotional Connection

05:17 Understanding Pricing Models

07:05 Engagement Levels: The Final Difference

07:45 Looking Ahead: Future Trends in SaaS

-- LINKS --
SaaS Minds Podcast:
►    • SaaS Minds  

Leading SaaS growth agency:
► https://nuoptima.com/

Personal website:
► https://alexejpikovsky.com/

🚀 Key Points Discussed:
This episode discusses key differences between B2B and B2C SaaS customer journeys, including decision-making processes, deal sizes, emotional connections, pricing models, and engagement levels. It highlights how B2B and B2C SaaS companies approach these aspects differently to attract and retain customers.

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📚 Additional Resources & Links:
https://nuoptima.com/book-a-call

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