Future of the ISP: Key Social & Technology Advancements & How They Impact the IT Service Provider
Автор: Julie L. Mohr
Загружено: 2020-05-20
Просмотров: 23
Описание:
With the integration of IT and the Business, the IT Service Provider can lead the way to social and business change. In this session we will better understand:
• What skills will the service provider need to sustain IT-Business integration?
• How will knowledge management advance the way that we interface with our customers?
• Will social networking change how we build and sustain a relationship with end-users?
• What is the impact of social networking, Enterprise 2.0, Wave 4 of Mobile Computing?
• How will Green IT impact the way we do business?
• How can we better leverage Business Analytics to improve business-IT integration, and
• How this will impact the future of the service provider?
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